4.6from 5,000+ reviews65,000+customers
“Great service for start to finish. Kept updated and arrived on time. Easy sign off on the logo detail. Ordered twice now and will use again!!”
“I was kept informed at every stage from ordering to embroider and deliver. Process was super easy ans quick. Embroidery is second to none every detail is clear and concise would highly recommend for professional uniform”
“first time using jrs but shirts spot on delivery and timescale brilliant. great to deal with and i will be dealing again shortly”
“I am very happy with my 1 person bundle. This has helped my business look very professional. Customer service was excellent and they kept me in the loop every step of the way. Well worth the wait.”
“This was our second attempt to get company uniforms for our staff. The first company were shocking !!! JRS from start to finish were amazing, the uniforms arrived perfectly logos as we asked for and definatly won't be dealing with any other company from now on..”
“Really easy to use and order online. Great quality products - I had an intricate logo, and they embroidered it beautifully. Also quick delivery.”
“Ordered a soft shell jacket recently with my company logo on the left breast and back, the embroidery was spot on and exactly how I visualised it. Great service and product. Will be using JSR in future for more workwear”
“Great value and service from JRS, kept updated on the delivery process and the items delivered where good quality with detailed stiched logos, very happy with their service and would recommend them to others.”
“I ordered 4 polo shirt for work ant they arrived very quickly and JRS was keeping me updated the full time the quality of the work wear is amazing and reasonable priced highly recommended”
“Brilliant company. They kept us informed all the way and the cycling shirt with the logo was absolutely top class. Can’t praise them enough”
“Kept informed of my order.fast turn around items are exactly what we required..would highly recommend JRS Industrial Supplies..”
“Thank you for quick and smooth order. Items is very high quality and logo printed exactly like I wanted.”
“Fabulous work. The embroidery was really good and offered a colour that matches our branding. These are our go to company now for all our work wear.”
“Placed an order and was kept updated all the time by the purchasing staff ,good communication will buy from again”
How do I place a customised order?
Customise your order in 3 simple steps.
1. Select your colour
2. Select your sizes & press the green next button
3. Press the add branding option to begin.
Note: we will always send a design proof for approval before production begins.
If you have any issues placing your order online, please contact us.
When will my order be dispatched and delivered?
Plain items (no logo): standard delivery takes 3-5 working days. Need it sooner? Choose express delivery at checkout for delivery within 2 working days (order before 12pm for same-day dispatch).
Customised items: standard delivery takes 15-20 working days from logo approval. Choose express delivery at checkout for delivery within 5 working days from logo approval.
We send a design proof for approval before production starts. Dispatch depends on stock, and we will tell you straight away about any delay.
You will get an email with your tracking reference as soon as your order is dispatched. You can also check where your order is at any time on our Track your order page.
Do you charge for delivery?
Standard delivery is free to UK mainland on all orders over £150 inc. VAT (£125 ex.), for plain and customised items. Express delivery is charged at checkout.
We use tracked delivery services, so you are notified at every step. Read more information on our delivery and returns page.
Can I get a quote for a bulk order?
Yes. Fill in our Get a Quote form with the items, quantities and branding you need, and our team will get back to you, usually within 1-2 hours during working hours.
Can I reorder the same items as last time?
Yes. Contact us with your previous order number and we will set up the same items with the same logo for you.
Can I change my order?
Please contact us as soon as possible if you have made a mistake with your order.
Orders can be amended providing they have not already been customised.
A small fee may apply if we do not have the item in stock and are required to place an additional order with our supplier.
Can I return my item?
Returns can be made within 14 days providing the goods have not been embroidered or printed.
Please note that goods must be returned within the original packaging.
If you would like to initiate a return please view our instructions by clicking here.
What if my item is faulty?
If you have received an item that is faulty or incorrect, please get in touch as soon as possible so that we can rectify the issue.
What is the status of my return?
Returns and refunds will be processed within 5 working days of receiving your item. If you have not heard anything within 5 working days, please feel free to contact our team for an update.
Is the logo free on bundles?
Yes, for one position. Bundles include one free logo per item on the left breast.
You can add more logos in other positions, such as the back or a sleeve. Extra logos are charged at our standard rates, listed on our Application Methods & Artwork Guidelines page, and appear in your basket before you pay.
Can I have more than one logo?
Yes. Add a logo in as many positions as you need, for example left breast, right breast, large front, large back, sleeves and nape of neck. Caps take a front and back logo. Available positions vary by product.
Each extra position is charged per item. See our Application Methods & Artwork Guidelines for prices.
Application Methods & Artwork Guidelines
Please click here to view our application methods and artwork guidelines page.
Do you provide samples?
We want to ensure that you are 100% satisfied with your order. We have no minimum order fee, meaning you can place a smaller order to test the size and quality of your chosen garment prior to committing to a larger order. For more information please contact our sales team.
What if I don’t have a logo?
Don’t worry if you don’t already have a logo. You can choose from several fonts to create a text logo, just select this method when you are placing your order.
What size will my logo be?
Most standard breast logos will be approximately 8-12cm wide.
For large front and back designs the approximate width will be 20-25cm and the height will be adjusted to suit the width.
The size of your logo will be shown on the artwork proof that our design team will send you for approval before production.
Please note the size can be amended on request.
What payment options do you accept?
We accept all major credit cards including Mastercard and Visa. In addition, we can accept payments by Bank Transfer, Apple Pay and PayPal.
Please note for security reasons we cannot accept card details over the phone. Telephone orders are welcomed and a proforma invoice will be sent for payment ahead of your order being processed.
Can I open a credit/trade account?
Absolutely! We want to make your ordering process as simple as possible. As such, we offer an extensive free account management service. Credit accounts will be subject to order history and a credit check by an independent provider.
How long will my refund take?
Refunds are processed within 5 working days of receiving your goods in our warehouse. From there please allow a few days for it to appear in your bank account. If you have any issues with your refund please contact us directly.
We are proud to serve over 65,000 happy customers throughout the UK
View our quick guide on how to upload and personalise your garments online!
We’ll set up your credit account and ordering portal — tailored to your team.
Most questions are answered right here.
Pick your garments, add your logo and see the full price before you pay. We send a free proof within 1–2 working days, and nothing is stitched until you approve it.
Build your own bundle Shop ready-made bundles Browse all workwearSee the stage your order is at and when it's expected, using your order number and email.
Track your orderNeed to change something? Send it to our order team.
After you approve your proof: standard 15–20 working days, express 5 or 2 working days. Items with no logo: 1–2 working days with express.
You see the full price in your basket before you pay. After you order, we send a free proof within 1–2 working days, and nothing is stitched until you approve it.
On our ready-made bundles, and when you build your own bundle from 3 items, one logo per item is free. Any extra logo is charged per item, and you see the price in your basket before you pay. Logo set-up is always free, and we keep your logo on file for next time.
Yes: left or right chest, large front, large back, sleeves or the back of the neck. Caps take a front and a back logo. Each extra position is charged per item. You can also type text, like your company name, instead of a logo.
Standard: 15–20 working days after you approve your proof. Express: 5 or 2 working days. Free delivery over £125 ex VAT.
Each product page has its own size guide, because sizes vary by brand. Once your logo is on, we can't return or exchange an item unless it's faulty. Plain, unworn items can be returned within 14 days.
A clear PNG, JPG or PDF is fine, and for print we also take AI and EPS. Only have a photo or a rough file? Send it anyway and we'll help.
We usually reply within 1–2 hours in working hours.
