Website Terms of Use

JRS Industrial Supplies Ltd – Website Terms & Conditions

Version: V3
Effective date: 12/01/2026

PART A – WEBSITE USE TERMS

1. Introduction

1.1 This website is owned and operated by JRS Industrial Supplies Ltd (“we”, “us”, “our”).
Our company details are set out at the end of this document.

1.2 These terms govern your use of our website. Separate terms apply to the sale of goods, set out in Part B below.

1.3 Where we refer to a “Consumer”, we mean an individual acting wholly or mainly outside their trade, business, craft or profession.

2. Changes to these terms

2.1 We may update these terms from time to time by publishing a revised version on our website.
2.2 Continued use of the website after the effective date constitutes acceptance of the updated terms.

3. Acceptable use

You must not:

break the law or infringe the rights of others;
use the website to compete with us or misuse our content;
introduce viruses, malware, scraping, automated data collection or similar activity;
interfere with website security or infrastructure;
attempt unauthorised access to systems, data or accounts.

4. Website content

4.1 Website content is provided for general information only.
4.2 We do not guarantee accuracy, completeness or suitability for your purposes.
4.3 You rely on website content at your own risk.

5. Third-party links

5.1 We may link to third-party websites or services.
5.2 We are not responsible for their content, products or services.

6. Accounts

6.1 Where accounts are permitted, you are responsible for keeping login details confidential.
6.2 You are responsible for all activity under your account unless caused by our breach.
6.3 We may suspend or close accounts where reasonably necessary to protect our business, users or systems.

7. Liability (website use)

7.1 Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything that cannot legally be excluded.
7.2 To the extent permitted by law, we are not liable for website downtime, interruptions or data loss.

8. Intellectual property

8.1 All website content is owned by or licensed to us.
8.2 Content may be viewed for personal or internal business use only.
8.3 You must not copy, scrape, reproduce or redistribute content without written consent.

9. Data protection & cookies

9.1 Personal data is processed in accordance with UK GDPR and our Privacy Policy.
9.2 We use cookies and similar technologies. Details are set out in our Cookie Policy.

10. Governing law

10.1 These website terms are governed by the law of Scotland.
10.2 Scottish courts have exclusive jurisdiction, without affecting mandatory consumer rights.

PART B – TERMS & CONDITIONS OF SALE OF GOODS

11. Who can buy

11.1 You must be legally entitled to buy, import and use the goods.
11.2 Where ordering on behalf of a business, you confirm authority to bind that business.

12. Important product warnings

12.1 Some goods may be hazardous if misused.
12.2 You are responsible for ensuring goods are installed, used and maintained in accordance with manufacturer instructions and applicable laws.

13. Orders & contract formation

13.1 An order constitutes an offer to purchase.
13.2 A binding contract is formed only when we issue an order confirmation.
13.3 We may cancel orders due to stock, pricing or technical errors and issue a full refund.

14. Pricing & payment

14.1 Prices include VAT unless stated otherwise.
14.2 Payment is required in advance unless credit terms are agreed in writing.
14.3 Delivery charges and any customs or import duties are your responsibility.
14.4 If a pricing error occurs, we may cancel the order before dispatch.

15. Discount codes

15.1 Discount codes are non-transferable, single-use unless stated otherwise, and subject to conditions at issue.
15.2 We reserve the right to withdraw or refuse codes used in breach of these terms.

16. Artwork, logos & customisation

16.1 You must ensure all artwork supplied does not infringe third-party rights.
16.2 You are responsible for the accuracy of artwork supplied.
16.3 You must carefully check design proofs before approval.
16.4 Once approved, we are not responsible for errors present in the approved design.
16.5 Customisation size and stitch limits are defined on our website. Additional charges may apply where exceeded.

16.6 Use of images for marketing
We may occasionally use images of completed orders that include your logo or branding on our website and social media channels to showcase and promote our work.

If you would prefer that your branding is not used in this way, please let us know at the time of ordering. If you later see any image featuring your branding that you would like removed, please contact us and we will remove it as soon as reasonably possible.

Any such use is solely for the purpose of promoting our services and will not imply any endorsement, partnership or affiliation without your consent.

17. Cancellation – personalised goods

17.1 You may cancel free of charge at any time before design approval.
17.2 Once design approval or production has commenced, the order becomes non-cancellable as it is personalised.
17.3 If cancelled after design preparation but before approval, a reasonable setup fee (£20 + VAT) may be deducted.

18. Delivery

18.1 Delivery times are estimates only.
18.2 Risk passes on delivery.
18.3 Consumers retain statutory rights for faulty or misdescribed goods.
18.4 Business customers must notify delivery issues within 2 business days of receipt.

19. Consumer cancellation rights

19.1 Consumers have a 14-day cooling-off period except for personalised goods, sealed hygiene items once opened, or goods exempt by law.
19.2 Full statutory cancellation rights are set out in the Annex below.

20. Liability for goods

20.1 Nothing limits liability for death, personal injury, fraud or statutory consumer rights.

Consumers
20.2 We are liable for foreseeable loss caused by breach of contract.

Businesses
20.3 Our total liability is limited to the price paid for the goods.
20.4 We exclude indirect, consequential and economic losses.

21. Force majeure

21.1 We are not liable for delays caused by events beyond reasonable control, including supplier failure, logistics disruption, government action or emergencies.

22. Assignment

22.1 We may transfer this agreement where your rights are not affected.
22.2 You may not transfer without our written consent.

23. Governing law

23.1 These sales terms are governed by the law of Scotland.
23.2 Scottish courts have exclusive jurisdiction, without affecting consumer rights.

ANNEX – CONSUMER RIGHT TO CANCEL

Consumers may cancel by email or post.
Use of the model form below is optional.

MODEL CANCELLATION FORM

(Complete and return this form only if you wish to cancel the contract)

To:
JRS Industrial Supplies Ltd
Unit 1G, Langlands Commercial Park
East Kilbride, G75 0RH
Email: sales@jrsindustrial.co.uk

I/we hereby give notice that I/we cancel my/our contract of sale of the following goods:

Order number:
Goods ordered / received on:
Name of consumer(s):
Address of consumer(s):
Signature (if sent on paper):
Date: