Guide for GLM

Standard Delivery
We offer free tracked delivery on all orders over £250. We aim to deliver your goods within 3-4 working days of receiving your order.

Express Delivery
We offer an express 1-3 day on most items which will be shown at checkout.

Customised Items
For standard embroidery and print delivery the current lead time is 15-20 working days from order.

For express embroidery and print delivery the current lead time is within 5 or 7 working days depending on option selected on checkout.

A design proof will be sent for approval prior to production.

If you require a faster delivery please contact us and we will do our best to arrange.

Returns
Returns are accepted within 14 days of receiving your order. For orders over £500 a restocking fee may apply, please check with our sales team.

Please note we cannot accept returns on customised items unless they are faulty. For more information please see our Terms & Conditions.

Please see here for full returns information