Caterpillar Logo Knit Cap

How It Works

1. 1

   Order with Confidence

   Choose your workwear and custom design options online.

2. 2

   Receive Your Design Proof

   Our designers will work with you to get your design just the way you like it before production begins.

3. 3

   Receive Your Order

   We'll complete your embroidery or print with the highest attention to detail.

4. 4

   Not Happy with the Quality?

   If you feel the embroidery or print quality doesn't meet your expectations, let us know within 60 days.

5. 5

   We'll Make It Right

   We'll re-run the order at no extra cost, ensuring you're 100% happy with the final result.

• In-House Design Team

  All design and proofing is carried out by our in-house design team. We carefully prepare your artwork for embroidery or print, ensuring stitch quality, clarity, and colour accuracy.

• Proofs Within 48 Hours of Ordering

  Once you place your order, our design team produces your proof and sends it to you for approval — usually within 24-48 hours.

• Unlimited Revisions

  You can request as many changes as you like. We'll keep refining the proof until you're 100% happy.

• Nothing Goes to Production Without Your Sign-Off

  We never stitch or print anything until you've approved the final design.

• 100% Money-Back Guarantee

  If you're not happy with the design proofs for any reason, you can request a full refund — no questions asked. Your order is completely risk-free.